Frequently Asked Questions
How to book..
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Location and parking
If you’re coming to the studio details below OR relax at home, I’ll come to you - more info here.
Address: Alice Cousens Acupuncture, 30 Market Street, Haverfordwest, SA61 1NH
My studio is in the centre of Haverfordwest, in Alice Cousens Acupuncture Clinic.
There is free 2hr street parking directly outside the clinic on Market Street, however, if it’s looking busy take a left at the Palace Cinema crossroads onto Hill Street for more street parking. The nearest paid car park is St Thomas Green at Haverfordwest Leisure Centre, 3 minutes walk away.
Can I save money and have regular massage?
Yes. You can pre-pay for, 5, 10, 15 or 20 massages up front and save between £40-200 off teatments. You could even share the deal with a friend. View offers.
What should I wear? Do I have to be naked?
Whatever you feel comfortable in. Personally, I prefer loose clothing to enhance that comfy, cosy feeling post- massage.
During the massage, you can undress to the level that you are most comfortable; whether that’s knickers, boxers or your Birthday suit. You will be covered with a drape at all times, and I will only uncover the areas I am working on.
If you are wearing jewellery I ask you to remove it if possible to avoid any potential damage and allow ease for massaging.
What should I book?
This page should get you excited to book a session and come back for more. Lots of inspiration whether you’re after a calming facial, deep tissue glute work or balancing foot massage. 60 or 90 min appointments are available.
What if I’m pregnant? Do you do pregnancy massage?
Info here. You should absolutely come for a massage! Please let me know the stage of your pregnancy during our initial phone consultation so we can discuss it. I’ve had a child, received pregnancy massages myself and given many pregnancy massages. You are in safe hands.
What oil do you use?
I usually have several Songbird scents to choose from. They combine a unique blend of beeswax (and a vegan wax alternative) and 100% natural ingredients including wonderful essential oils. I also use Weleda Arnica oil which I adore the smell of and have been using for years. Also plain grape seed oil too.
Do I play music?
I normally play a mix of worldwide ambient music I’ve curated. If you'd prefer it to be quiet that’s also fine by me, silence is welcome, we certainly don’t get much of it these days! Or if there’s an artist you love I can add them to the mix.
Is there anything I need to know in advance?
Terms of Service
Mutual respect for one another. If either one of us is disrespected this relationship will not work and you'll need to leave.
If you're late, your session will not necessarily be extended.
Sexual massage is not a service I provide. Innuendos, advances or anything of this nature will not be tolerated and I will ask you to leave immediately.
Zero tolerance attitude towards inappropriate behaviour of any kind.
Mental health illness symptoms can be eased with regular massage. Please know that professional talking therapy is outside the scope of my practice. If you aren’t coping, ask for help. Samaritans are available 24/7 on the phone number 116 123 and have a branch in Haverfordwest.
What about covid-19, feeling unwell and precautions?
If you're unwell I'm sorry to say but it's probably best to rearrange for another time. It's likely you won't enjoy it so much, it may potentially worsen your symptoms. I allow one free reschedule per client per year but otherwise, the cancellation policy will apply.
Your health is important to me and so I will still be taking the following precautions in order to avoid transmission of viruses and sickness:
Cleaning the table and headrest between appointments. New or clean side of sheets between clients.
If I am feeling unwell, I will cancel appointments and endeavour to rebook them when I am sure I am well and non-infectious.
If you test positive or have covid-19 symptoms please contact me by text. I will reschedule your appointment.
What if Alice has to cancel?
As any parent will attest, children can be needy and unpredictable. Mine is 3yrs old… so, I may have to unexpectedly rearrange your appointment. If I’m too unwell and cannot massage you - I will give as much notice as possible.
Your understanding and flexibility with changing dates will be appreciated. A refund will be offered though I’d much prefer to see you another time.